A20:31
Pedir devolución
Requesting a refund
empleada
Hi. How can I help you?
clienta
I'd like a refund, please.
What seems to be the problem?
The item is damaged.
Okay. Let me check that for you.
Thanks.
The refund usually takes three to five days.
What can I do?
I can process it back to your card today.
That works for me.
Great. You're all set.
Thank you for your help.
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